Advanced Customer Support 24/7
Working with TechniSat, we've created an AI-powered customer service virtual assistant. This tool, leveraging TechniSat's internal data, streamlines customer interactions and improves response accuracy, significantly enhancing service efficiency.
noun /ˈbreɪk.θruː/
Solved for good
Streamlined Information Access
Quickly find answers from multiple sources, eliminating time-consuming manual searches.
Intelligent AI Assistance
ChatGPT based solution provides real-time, accurate, and relevant responses to customer inquiries.
Enhanced Customer Service
Faster, precise answers lead to increased satisfaction and superior support.
A Time-Consuming Task
Navigating Complex Product Information
TechniSat, a leading provider of consumer electronics, faced a challenge in customer service. When customers asked questions, agents had to manually search through numerous product manuals and sources to find answers. This time-consuming process became a significant hindrance to providing efficient support to customers.
conversations handled by the AI-assistant per day
seconds to answer questions
PDFs searched before returning an answer
ChatGPT Based Solution
AI-Generated Solutions for Customer Support
By leveraging multiple data sources such as product manuals, historical correspondences and data on the website, we developed a solution that efficiently addresses customer inquiries ranging from product-specific questions to handling complaints and finding the best products for a customers need. With the ChatGPT API, real-time answers are automatically generated without any manual input. This privacy-conform solution reduces costs, increases customer satisfaction, and enables human agents to deliver excellent customer service.
What can be solved?
Pretty Much Everything.
However here are a few common pain points that we often see, which can be solved through our programs and will lead to an AI breakthrough.
Get started with AI
Learn more about our team and find out how you can break through with AI
