29.09.2022

Intelligent Document Processing

Streamlined order creation process at a world class manufacturing company with our AI-powered solution that automates order and quotation extraction, reducing manual efforts and improving customer satisfaction.

Breakthrough

noun /ˈbreɪk.θruː/

Solved for good

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Accelerated Order Processing

Reduce time-consuming manual extraction of orders and quotations and allocate resources more efficiently.

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Enhanced Customer Service

Enable customer care agents to provide timely support, creating higher customer satisfaction.

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Improved Accuracy

Minimize error-prone manual extraction, ensuring accurate data processing and order fulfilment.

Need for automation

The Extraction Problem

Our client, a Swiss conveyor belt manufacturer, experienced difficulties in manually extracting orders and quotations received by the Customer Care department daily. This time-consuming process led to delayed customer support and was prone to errors. The goal was to automate this extraction by utilizing customer-provided PDFs and historical confirmations from SAP.

Efficient & accurate extraction

AI-Powered Solution

Together, we developed an AI model that streamlines the extraction process by identifying relevant information from order PDFs and displaying it in a user interface for validation. This integration into the company's system has significantly reduced costs, relieved pressure on customer service, and ultimately led to higher customer satisfaction.

Get started with AI

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