29.09.2022

Empowering Access to Social Benefits with AI

Bridging the gap in social benefit accessibility, our AI solution eases bureaucracy by simplifying the application process, guiding users effectively to claim their rightful benefits.

Breakthrough

noun /ˈbreɪk.θruː/

Solved for good

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Easier Access to Benefits

Simplified language and process guidance allowed users to better navigate the complexities of social benefit applications.

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Consultation Centers Support

Improved services for existing consultation centers, streamlining their processes.

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Clientele Empowerment

AI algorithm enables a wide range of users to navigate the social benefit application process.

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Navigating Social Benefit Challenges

The German Red Cross (Deutsches Rotes Kreuz) grappled with a pressing issue – the complexity of filling out social benefit forms in Germany. This problem resulted in six million people not receiving their entitled benefits. Their quest was to simplify the bureaucracy and improve access to social benefits. The journey began with a large language model fine-tuned on DRK data.

AI Solution to Benefit Applications

A meaningful and sustainable solution...

To tackle this challenge, DRK required a tool that could assist individuals with social benefit applications while providing valid support based on current legislation, including recent law changes. The solution needed to support consultation centers and cater to diverse clientele. An AI algorithm was developed to help users fill out forms by simplifying the German language and guiding them through the process. This AI project demonstrated how AI can empower people and make the world a better place.

Get started with AI

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