Transforming Banking with AI

Revolutionizing mid-sized banks with AI

Learn about how AI can be used in mid-sized banks to boost efficiency, increase customer satisfaction, and ensure competitiveness.

A FEW OF THE 1.000:

AI in banking

Artificial Intelligence (AI) is revolutionizing the banking sector by integrating advanced analytics and automation processes. Large banks have long built their AI teams, and digital banks have a natural advantage in this space. It is time for mid-sized and smaller banks to catch up!

Leverage AI to improve customer experience, boost efficiency, and increase competitiveness. This way, you can also activate your organization’s innovation potential, create excitement, and boost employee attractiveness.

There is no need to start with sensitive customer data! AI can revolutionize internal knowledge management. Chat bots can improve customer experience and ensure you can better solve their problems outside office hours. AI assistants can write industry briefings for your agents before they meet business clients. The opportunities are endless!

WHY BANKS NEED AI NOW

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56 %

of banks report AI as critical for improving operational efficiency.

8 %

of banks in the EU fully utilize AI technologies, leaving a massive opportunity for growth.

69 %

of financial institutions are using AI for better customer engagement.

Our AI breakthroughs can lead to:

Increased business impact, at a scale 10x larger than expected

A “wow” experience to bring everyone on board

Internal know-how that makes you a leader in AI

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NEED INSPIRATION ON HOW TO START WITH AI IN BANKING

Customer Experience Enhancement

AI enables hyper-personalized services by analyzing customer behavior and preferences. This includes AI-powered product recommendations, tailored financial advice, and proactive support.

Operational Efficiency

Robotic Process Automation (RPA) powered by AI can handle repetitive tasks, like data entry and compliance checks, ensuring higher accuracy and faster processing.

Internal Knowledge Management

AI tools can organize and retrieve information efficiently, ensuring employees have the right knowledge at the right time.

Employee Training and Development

Use AI to personalize employee training, identify skill gaps, and simulate real-world scenarios, enhancing onboarding and continuous development without using sensitive data.

Successful Case Studies

See All Breakthroughs

Advanced Customer Support 24/7

Working with TechniSat, we've created an AI-powered customer service virtual assistant. This tool, leveraging TechniSat's internal data, streamlines customer interactions and improves response accuracy, significantly enhancing service efficiency.

Code Your Own AI at PostFinance

With our CYOAI Workshop at PostFinance, we enabled the first contact with Artificial Intelligence, Data Science and emerging technology. Through our small scale and high impact format, we helped jumpstart the journey of upskilling leaders and integrating AI into everyday use cases

Sales support via virtual assistance

Together with elobau, we've developed an AI virtual assistant focused on customer service and sales. Leveraging elobau's internal data, this tool enhances customer interaction and sales efficiency

Clients and Associations

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Our approach receives endorsement from ministries, and researchers – those who work with us.

UNLOCK THE FULL POTENTIAL OF AI

AI is no longer just an advantage for big players. Mid-sized and smaller banks have now endless opportunities. By starting with proven AI use cases and gradually expanding adoption, your bank can become more innovative, agile, and competitive.

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